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Wedding Concierge Service Terms & Conditions

These terms and conditions form part of your agreement with us to provide a wedding concierge service for your wedding booking with Tropical Sky Group.

  1. Personal Concierge Appointments

    A face to face appointment is provided with our Wedding Specialist. This can be organised near your home or at our offices in East Grinstead, West Sussex. A £500 deposit at your initial enquiry stage will be taken. If you wish to can cancel your personal concierge initial appointment you must do this within 7 days otherwise or face a loss of deposit.

    All telephone and/or Skype appointments will be organised following your initial face-to-face appointment with us. These can be arranged between the hours 8am - 10pm up to your departure date.

  2. Marriage Documents & Legalities

    All marriage documents handled by us will include (if necessary) a visit to the relevant UK or Irish Consulate / Embassies on your behalf. These will be organised on an individual basis according to the requirements for the destination chosen for your wedding.

  3. Wedding Stationary

    We will produce personalised ‘save the date' cards and wedding invitations and these will be created for your wedding. There are a selection of 5 templates from which to choose your preferred style. The service is offered for you to invite guests to your wedding overseas. We will co-ordinate the despatch of these on your behalf, unless you wish to organise this. Other wedding stationary can be organised at request and price quoted on full outline of any additional stationary requirements.

  4. Private Transfers in UK & Ireland

    Private return car transfers to and from your nearest UK or Irish departure airport is limited to a 50 mile radius of your home postal code. Any extra mileage outside of the 50 mile restriction will incur an additional supplement.

  5. Airport Lounge Passes

    Airport lounge passes will be included (at eligible airports) for you and your fiancé plus any guests travelling on the same flight who have booked with Tropical Sky. We will arrange for airport lounge passes at your departure airport from the UK or Ireland where this service is available.

  6. Airport Meet & Greet Service

    The ‘Meet and Greet Service' at your UK or Irish departure airport is with a member of the Tropical Sky team or a professional representative who we have appointed.

  7. Concierge Service In Resort

    We will organise all appointments with the wedding co-ordinator at your chosen hotel or venue and organise and book your wedding essentials at your destination from the buttonholes and bridal bouquet to your wedding cake, photography and reception. Full details to be discussed with your Wedding Specialist and a list of extras can be provided at an additional supplement. All extras will be quoted before we go ahead and book.

    Integral to our service is recognition that you are a VIP wedding couple, which means you will be eligible for available room upgrades and enhancements during your stay (subject to availability).

  8. Tropical Sky Wedding & Honeymoon Gift Service

    We will organise your Tropical Sky gift list service (if required) and co-ordinate with all those in your wedding party. The service offered enables your guests to contribute to your wedding and/or honeymoon arrangements, and arrange extras for you in resort in advance of departure.

  9. Private Transfers in Resort

    A private return chauffeur service on arrival and departure from your chosen destination. This will be a private car to and from the hotel booked for your wedding.

  10. Wedding Album

    We will arrange a wedding album of your favourite photography from your special day. This is organised upon return to the UK and once photographs have been submitted to us (our photographer). Up to 20 photographs will be used and an album will be crafted with your special photos of your wedding day.

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