Membership and Protection

Tropical Sky safeguards your money and holiday through membership and full adherence to published codes of best conduct and practice of appropriate regulatory bodies.

Why Tropical Sky?
Award Winning
We're award winning Our awards reflect our dedication to delivering incredible tailor-made holidays
Why Tropical Sky?
Your money is safe We safeguard your money with ATOL protection and have membership to codes of best conduct.
Why Tropical Sky?
Award WinningExcellence in customer service
Award Winning Excellence in customer service Awarded 2024 Feefo Platinum Trusted Service Award for Tropical Sky's excellence in customer service.
Why Tropical Sky?
Award Winning
We answer quickly On average, calls are answered within three rings. We also respond to emails quickly.
Why Tropical Sky?
Award Winning
We offer expert advice and great service Our luxury tailor-made holidays are created with impeccable service from start to finish.
Air Travel Organiser's Licence

CAA (Civil Aviation Authority) and ATOL (Air Travel Organiser's Licence)

Tropical Sky is fully ATOL bonded with the CAA (ATOL Number 9759).

The CAA is the UK's aviation regulator responsible for that include air safety and consumer protection among other duties. It manages the Air Travel Organisers' Licensing (ATOL) scheme. All operators in the UK are required by law to hold an ATOL licence which demands the deposit of a substantial financial bond with the CAA. ATOL protects you from being stranded or losing money by arranging for people abroad to finish their holiday and fly home or fully refunding your payment in the event of any problem with the operator. It only applies to flight inclusive holiday packages.

Visit CAA (Civil Aviation Authority) and ATOL (Air Travel Organiser's Licence) website

International Air Transport Association

IATA (International Air Transport Association)

Tropical Sky is also associated with IATA, the organisation that promotes international inter-airline cooperation. Today, IATA has 230 members from 126 countries throughout the world representing all the leading carriers and airline operators.

Visit IATA (International Air Transport Association) website

International Air Transport Association

ABTOT (The Association of Bonded Travel Organisers Trust Limited)

ABTOT provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Tropical Sky 5504, and in the event of their insolvency, protection is provided for non-flight package holidays.

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package.  Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Tropical Sky. 

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.

You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here:

You can find out more about ABTOT here:


Caribbean Tourism Organisation

CTO (Caribbean Tourism Organisation) Chapter UK & Europe

Tropical Sky is a member of the CTO Chapter UK & Europe, which sets out to support tourism across the Caribbean region. It aims to help ensure that tourists are offered the best range of options and delivered the best possible experiences during any visit. In addition, it has a huge focus on supporting sustainable tourism development.

To find out more see