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Careers and Internships at Tropical Sky

Tropical Sky is a family owned and managed medium sized tour operator. Specialising in long haul, Tropical Sky carries around 30,000 people a year on exciting trips all around the globe.

Our offices are based in East Grinstead, West Sussex as well as Dublin and Co Kerry in Ireland.

We have a very relaxed and fun ethos centred around business success with all staff members incentivised in the success of the business.

We are constantly expanding and creating new roles, so for an exciting career opportunity or internship, contact us and share our passion in travel.


Sales


Home Based Experienced Travel Consultants


Salary: Excellent Commission Only Package, uncapped

Location: Home based so anywhere in UK (requirement is good broadband connection)

Tropical Sky is one of the UK's fastest growing Travel Companies, selling a diverse range of holidays throughout the world. We are currently seeking Experienced Long Haul Sales Consultants.

The Ideal Candidate:

You must have a minimum of 2 years Travel Long Haul Sales Experience and a genuine passion for success.

The role will be receiving customer enquiries by both telephone and email to book long haul holidays.

To find out more about this exciting new opportunity please email your C.V. to cathy.west@tropicalsky.co.uk

Sales

For a great way to work in travel and see the world.


Holiday Sales Destination Specialists


Salary: Up to £30k OTE

Location: East Grinstead

Tropical Sky is one of the UK's fastest growing Travel Companies, selling a diverse range of holidays throughout the world. We are currently recruiting for more Sales Staff.

The Ideal Candidate:

You must be passionate and have an in depth knowledge of selling long haul holidays. You must have a genuine desire to provide the perfect holiday for our customers. You will receive ongoing industry leading training as well the opportunity to travel.

If you believe you have the passion and knowledge necessary to sell holidays, please apply, stating your preferred geographical areas you wish to work in.

Role:

  • Receiving customer enquiries by telephone and e-mail to book long haul holidays
  • Making outbound calls to previous customers to advise and assist on holiday choices

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Essential Skills:

  • Excellent verbal communication skills
  • Good understanding of English language both oral and written
  • Numerate
  • Prior experience in long haul sales a huge advantage but not essential
  • A strong sales background
  • Strong interpersonal skills and an outgoing personality

If you wish to apply for this vacancy, please send your CV to hr@tropicalsky.co.uk

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Marketing & Commercial


Product Executive


Location: East Grinstead

Salary: circa £19k-£21k subject to experience

Closing Date: 28th February 2019

Reporting into the Product Manager/Asst Product Manager, supporting the commercial performance and product management of all areas in general, and with responsibility of one defined geographical area. The successful candidate on this region will be expected to provide strong sales support in training and support product team in all aspects of programme development.

Focus region: Australasia & Far East

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Primary Role Requirements:

  • Drive and support the delivery of agreed regional targets, working with colleagues to achieve company goals.
  • Work with commercial team to ensure inventory and rates are up to date across the region, loading directly as needed and responding to peaks & troughs of contracting process
  • Support the sales teams with product and commercial queries
  • Brief sales on key product offers and opportunities to drive sales on an ongoing basis
  • Support marketing teams with provision of offers and savings messages, assist with sign off and approval of marketing and web activity
  • Maintain hotel & destination descriptions on all company websites within region – including hotel information, special offers and key messages
  • Support the Pricing team in maintaining web pricing
  • Maintain and react to competitor analysis on all featured product
  • Collate and distribute monthly component stats for given area
  • Check and test output of rate loading for all properties on a regular basis ensuring errors are minimised, maximising systems to ensure accuracy of booking process
  • Assist in resolution of any reservations, accounts or customer services issues
  • Support Product Manager in supplier discussions as required
  • Support trading needs of all other geographical areas on an adhoc basis

Essential Skills:

  • Previous product or commercial experience in a tour operator role essential
  • Strong team ethic, providing assistance when colleagues absent
  • Good communication skills
  • Numerate with good working knowledge of Microsoft Excel
  • Excellent understanding and application of English language both oral and written
  • Good product knowledge of stated destinations essential
  • Excellent attention to detail
  • Strong interpersonal skills and an outgoing, approachable personality
  • Ability to work in a busy and pressured environment
  • Hardworking and able to learn quickly new procedures and business disciplines
  • Flexible approach to team work as well as self-starter able to work on own
  • Willingness to work flexible hours with evening and weekend/bank holiday shifts

If you wish to apply for this vacancy, please send your CV to kathryn.glover@tropicalsky.co.uk

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General Assistant - One Year Undergraduate University Placement


Salary: £16,000

Location: East Grinstead

Closing Date: 28th February 2019

Start Date: July 2019 for one year

Reporting to the Marketing Manager, your time will be split between the marketing and commercial teams giving you excellent insight into the workings of a tour operator in a fastpaced long haul travel environment. This will be a hugely varied role where you will see how the work requirements of a tour operator change through the various booking seasons and have an unrivaled opportunity to be involved in the creation and support of marketing campaigns as well as the set up and maintenance of each holiday component within our booking system, supporting our product and sales teams in driving business and controlling costs an inventory.

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Marketing:

  • Assist with the collation of marketing activity - online & offline including some content creation (written and video based subject to skill set)
  • Supporting team with messaging and use of social media in marketing campaigns
  • Support the sales team with pricing or product queries
  • Assist with creation of campaign reports, monitoring ROI & other success measures
  • Assist with collation and sharing of customer feedback and campaign data
  • Co-ordination and fulfilment of PR requests
  • Assist with production of Direct Mail campaigns

Commercial:

  • Support loading and maintaining hotel stock & inventory and securing confirmations
  • Support the sales team with pricing or product queries & assist with the maintenance and monitoring of holiday prices including some competitor analysis
  • Administrative support for Contracts Managers as needed to ensure all contractual agreement are fully signed and in place by agreed deadlines
  • Monitor and support delivery and connectivity of XML links into the reservation system
  • Support the commercial team in securing confirmation for accommodation and ground

Essential Skills:

  • Excellent communication skills - creative writing skills advantageous
  • Numerate with good working knowledge of Microsoft Excel
  • Excellent understanding of English language both oral and written
  • Product knowledge of Long Haul destinations and experience of tour operations advantageous
  • Excellent attention to detail
  • Strong interpersonal skills and an outgoing, approachable personality
  • Ability to work in a busy and pressured environment and experience in achieving and exceeding set targets
  • Hardworking and able to learn quickly new procedures and business disciplines
  • Ability to manage busy workload and prioritise effectively
  • Flexible approach to team work as well as self-starter able to work on own
  • Note the role includes occasional evening and weekend work on a roster basis with time off in lieu, and you may be required to support other areas of the business at times

If you wish to apply for this vacancy, please send your CV to hr@tropicalsky.co.uk

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If you wish to apply for a vacancy, please send your CV and the role you wish to apply for to hr@tropicalsky.co.uk

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